Use Case

Help-center articles your support team and your AI bot can both trust.

One edited source feeds your help center, support agents, and AI assistant. Customers stop getting three different answers to the same question.

The problem

Support agents answer from memory. Macros get written once and never updated. When the product changes, nobody tells the support team for two weeks. Your AI chatbot retrieves a stale article and confidently gives a wrong answer to a paying customer.

The fix is not another help desk tool. It's having someone who actually edits the content and keeps it current.

How we help

Send us your existing macros, internal Slack answers, ticket-resolution patterns, and product wiki pages. We turn them into a coherent set of help articles.
Every article gets an owner, last-reviewed date, and approval state. Stale content is flagged before it embarrasses your team.
The same article renders for your help center, support agent macros, and AI chatbot. One source, no drift.
Updates land on a weekly cadence as new ticket patterns emerge or product behavior changes.

What you get

A hosted help-center workspace your support agents and chatbot read from
Articles with confidence levels so your AI assistant knows when to escalate vs. answer
Audience-specific variants: customer-facing language vs. internal-agent shorthand
Ongoing editorial maintenance so help content keeps up with product changes

Consistent answers across every channel.

Starter at $299/month. 30-day money-back guarantee. Cancel anytime.

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