Effective Date: April 17, 2026
This Privacy Policy describes how TechWrite Solutions LLC (“AgileDocs,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with the AgileDocs website, platform, hosted workspaces, APIs, documentation tools, AI-assisted features, and related services (collectively, the “Services”).
This Privacy Policy also explains your choices and rights regarding your personal information.
By accessing or using the Services, you acknowledge that you have read this Privacy Policy.
This Privacy Policy applies to personal information we collect when you:
This Privacy Policy does not apply to:
The Services are provided by:
TechWrite Solutions LLC
Provider of the AgileDocs platform
Email: info@agiledocs.ai
For purposes of applicable privacy law, TechWrite Solutions LLC is generally the controller of personal information described in this Privacy Policy unless a customer relationship or written agreement provides otherwise.
Depending on the context, AgileDocs may act either as:
If you use AgileDocs through an organization, workspace, or customer account, that organization may control certain processing of your personal information. In that case, questions about that processing should also be directed to the relevant organization.
We may collect the following categories of personal information, depending on how you use the Services:
This may include your name, email address, company name, job title, account credentials, and other information you provide when creating an account or communicating with us.
If you purchase paid Services, we may collect billing contact information, subscription details, invoice records, transaction history, and related payment information. Payment card details may be processed by our payment service providers rather than stored directly by us.
We may collect content you upload, submit, store, or generate through the Services, including documents, prompts, queries, instructions, outputs, metadata, configuration settings, comments, workspace materials, and support submissions.
We may automatically collect technical information about how you access and use the Services, including IP address, browser type, device type, operating system, approximate location derived from IP, referring URLs, pages viewed, timestamps, clickstream information, API usage data, error logs, and similar diagnostic information.
We may collect information through cookies, pixels, local storage, and similar technologies used to operate the website, remember preferences, analyze usage, maintain security, and improve the Services.
We may collect information you provide when you contact us, request support, participate in a survey, submit feedback, or otherwise communicate with AgileDocs.
We may receive information from service providers, integrations, authentication providers, payment processors, analytics providers, referral sources, and your organization or workspace administrator.
We collect personal information:
We may use personal information to:
We do not use content submitted through the Services to train public, shared, or general-purpose AI models.
AgileDocs may use third-party AI model and infrastructure providers to process content submitted through the Services solely as necessary to provide the requested functionality and operate the Services.
In connection with AI-assisted features:
AI-generated or AI-assisted outputs may be incomplete, inaccurate, or unsuitable for your intended use. You are responsible for reviewing and validating outputs before relying on them.
Please do not submit unnecessary sensitive personal information, regulated data, or other high-risk content through the Services unless we have expressly agreed in writing to support that use case.
Where required by applicable law, we rely on one or more of the following legal bases to process personal information:
Where we rely on consent, you may withdraw it at any time, although doing so will not affect the lawfulness of processing that occurred before withdrawal.
We may disclose personal information to the following categories of recipients:
We may disclose personal information to vendors and subprocessors that help us operate the Services, such as providers of hosting, cloud infrastructure, authentication, payment processing, customer support, email delivery, analytics, security, and AI processing.
If you use the Services through an organization, workspace, or managed account, certain information may be available to that organization and its authorized administrators.
We may disclose personal information to our lawyers, accountants, auditors, insurers, financing sources, and potential buyers or counterparties in connection with a merger, acquisition, financing, restructuring, or sale of assets.
We may disclose personal information where reasonably necessary to:
We may disclose personal information where you direct us to do so or otherwise consent.
We do not sell personal information for monetary consideration.
We may use cookies and similar technologies to:
You can manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of the Services.
If we use analytics or similar tools, those tools may collect technical and usage information about your interaction with the Services.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods may vary depending on the type of information, the nature of the customer relationship, technical requirements, backup and disaster recovery practices, and legal obligations.
When personal information is no longer reasonably necessary, we will delete it, de-identify it, or retain it in a form permitted by applicable law.
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
No method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
You are responsible for safeguarding your credentials, using strong passwords, and notifying us promptly if you believe your account or information has been compromised.
We and our service providers may process personal information in the United States and other jurisdictions where we or our vendors operate.
If you access the Services from outside the United States, you understand that your personal information may be transferred to, stored in, and processed in countries that may have different data protection laws than your country of residence.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
You may also have the right to designate an authorized agent to make certain requests on your behalf, where permitted by law.
To exercise privacy rights, please contact us at info@agiledocs.ai. We may need to verify your identity before processing your request. We will not discriminate against you for exercising privacy rights granted by applicable law.
If you use AgileDocs through an organization or customer account and AgileDocs processes your information on that customer’s behalf, you may need to direct your request to that customer first.
We may send you service-related, administrative, transactional, and legal notices as part of operating the Services. These communications are not promotional in nature.
If we send marketing emails, you may opt out by using the unsubscribe mechanism in the message or by contacting us. Opting out of marketing messages will not affect service-related communications.
Unless expressly agreed in writing, the Services are not intended for the routine submission of:
Please do not submit unnecessary sensitive personal information through the Services. If you choose to do so without a written agreement covering that processing, you do so at your own risk.
The Services are intended for business and professional use and are not directed to children. We do not knowingly collect personal information from children under 13, and we do not intend for the Services to be used by minors where prohibited by law.
If you believe a child has provided personal information to us in violation of applicable law, contact us and we will take appropriate steps to review and address the issue.
The Services may contain links to third-party websites, integrations, or services, or permit you to connect third-party tools. We are not responsible for the privacy, security, or information practices of third parties.
Your use of third-party services is governed by those third parties’ own terms and privacy policies.
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy and revise the Effective Date above.
Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised policy, to the extent permitted by law.
If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact:
TechWrite Solutions LLC
Provider of the AgileDocs platform
Email: info@agiledocs.ai